KUALA LUMPUR: The government must provide civil servants with the latest technological facilities to boost productivity in the public delivery system in line with new working environment norms.
Congress of Unions of Employees in the Public and Civil Services (Cuepacs) secretary-general Abdul Rahman Mohd Nordin said with 80 percent of civil servants now working from home (WFH), the government needs to consider providing them special allowances or subsidies to ensure the WFH process runs smoothly.
“This has to be done, especially during the pandemic, as it will help improve productivity. The facilities at (government department and agencies) rural areas are lacking compared to offices, for instance, in Putrajaya. These are complaints that we have received.
“20 percent may be based in the office but the ones at home are still working. Meetings are conducted virtually. In the offices there is Wi-fi, but at home, workers have to use their own Internet data, and there are some who can’t afford to subscribe to their own Internet packages,” he told Bernama.
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